Terms & Conditions
Last updated: 17 July 2026
Welcome to Infinitum: The Backrooms Story. These Terms & Conditions govern your use of infinitumbackrooms.com, the Wanderers Hub, memberships, playtest access, digital rewards, and related services operated by Infinitum Games SRL.
Please read these Terms carefully before creating an account, purchasing a membership, or using our services.
1. Company Information
This website and the services offered through it are operated by:
Infinitum Games SRL
Registered address: Sat Șiria, Comuna Șiria, Strada Progresului, Nr. 59, Corp 1, Camera 1, Județ Arad, Romania
Trade Register No.: J2/1023/2024
EUID: ROONRC.J2/1023/2024
Unique Registration Code: 50318664
Email: support@infinitumbackrooms.com
References to “Infinitum”, “we”, “us”, and “our” mean Infinitum Games SRL.
2. Acceptance of These Terms
By accessing or using this website, creating an account, joining the Wanderers Hub, or making a purchase, you confirm that you have read, understood, and agree to these Terms & Conditions.
If you do not agree with these Terms, please do not use the website or purchase any membership, product, or service.
If you are under the age required to enter into a binding contract in your country of residence, you may use paid services only with the permission and supervision of a parent or legal guardian.
3. Our Services
Infinitum is a game project currently in development.
Through this website, we may offer:
- access to the Wanderers Hub;
- membership plans and one-time support packages;
- private playtest access;
- digital game keys;
- access to development updates and official polls;
- digital rewards, Morpho Coins, profile cosmetics, tags, roles, and other supporter rewards;
- community features, including Discord-related roles or benefits;
- future access to the full game where explicitly included in the purchased package.
The exact content, price, duration, and benefits of each package are displayed on the relevant product or checkout page before purchase.
4. Game in Development / Early Access Notice
Infinitum is an in-development game. Playtest builds, features, levels, gameplay systems, artwork, rewards, release windows, technical requirements, and available content may change during development.
Private playtest access may include unfinished content, bugs, crashes, balancing issues, missing features, temporary content, or technical limitations.
We will make reasonable efforts to provide the benefits described for a package. However, development plans may need to change for technical, legal, operational, security, platform, or production reasons.
Nothing in this section limits any consumer rights that cannot legally be excluded.
5. Accounts
Some services require you to create an account.
You agree to:
- provide accurate and complete information;
- keep your login credentials confidential;
- notify us promptly if you believe your account has been accessed without permission;
- not create accounts for fraudulent, abusive, or misleading purposes;
- not sell, transfer, share, or trade your account or access credentials without our written permission.
You are responsible for activity performed through your account unless it resulted directly from our failure to maintain appropriate security.
We may suspend or restrict an account where reasonably necessary to protect the website, our community, other users, or our services.
6. Memberships, One-Time Support, and Digital Rewards
We offer recurring memberships and one-time support packages.
A membership may include benefits such as access to the Wanderers Hub, development polls, private playtest access, game keys, digital rewards, profile benefits, Discord roles, and other benefits shown on the relevant product page.
A one-time support package may provide access for the period shown at purchase and may include rewards that remain linked to the account where stated on the product page.
Some rewards are digital, cosmetic, community-based, experimental, or subject to future implementation. They have no cash value and cannot be exchanged for money, sold, transferred, or traded unless we expressly permit it.
7. Recurring Subscriptions and Renewal
Where you choose a recurring membership:
- your membership renews automatically at the billing interval shown during checkout;
- your selected payment method will be charged at each renewal;
- the amount, currency, and billing frequency will be shown before you place the order;
- you may cancel future renewals through your account area or by contacting us;
- cancellation takes effect at the end of the current paid billing period unless otherwise stated.
Cancelling a membership stops future charges. It does not normally refund payments already made for the current billing period, except where required by law or expressly stated in our Refund & Cancellation Policy.
8. Prices, Payments, and Taxes
All prices are displayed in the currency selected or shown on the website.
Payments are processed through third-party payment providers, such as Stripe and/or PayPal. We do not store your full payment-card details.
Prices may change in the future. A price change will not affect a payment already completed. If the price of a recurring membership changes, we will provide notice where required by applicable law before the new price takes effect.
Any applicable taxes, fees, or currency-conversion charges will be shown where required or may be charged by your payment provider.
9. Digital Content, Immediate Access, and Right of Withdrawal
Consumers may have a legal right to withdraw from certain online purchases within 14 days.
Where you request immediate access to digital content, digital services, the Wanderers Hub, a playtest key, or other digital benefits before the end of the withdrawal period, you may be asked during checkout to:
- expressly request immediate performance; and
- acknowledge that you may lose your right of withdrawal once the digital content or service has begun to be supplied, where applicable by law.
This does not affect your statutory rights where digital content or services are faulty, not supplied as described, or otherwise non-conforming.
For cancellation and refund details, please read our Refund & Cancellation Policy.
10. Playtest Keys and Game Access
Playtest keys and game-access rewards are provided only for legitimate personal use.
You must not:
- share, resell, publish, distribute, or trade a key;
- use a key to obtain unauthorised commercial benefit;
- attempt to bypass technical restrictions or access controls;
- use cheats, exploits, bots, automated tools, or modified clients unless explicitly permitted by us.
We may revoke or disable access obtained through fraud, chargebacks, unauthorised resale, key sharing, abuse, or a material breach of these Terms.
11. Community Rules and User Conduct
When using the website, Wanderers Hub, Discord-related spaces, polls, comments, or other community features, you must not:
- harass, threaten, discriminate against, or abuse another person;
- post illegal, hateful, sexually explicit, defamatory, or infringing content;
- impersonate another person or misrepresent your affiliation with us;
- upload malware, attempt unauthorised access, scrape protected data, or interfere with website functionality;
- manipulate polls, rewards, referrals, payments, or account systems;
- spam, advertise without permission, or use the platform for commercial solicitation;
- violate applicable law or the rules of any connected third-party platform.
We may remove content, suspend benefits, restrict access, or close accounts where reasonably necessary to enforce these rules or protect our community.
12. User-Submitted Content
Some features may allow you to submit names, messages, profile information, suggestions, comments, feedback, or other content.
You retain ownership of your original content. However, by submitting content through our services, you grant Infinitum Games SRL a non-exclusive, worldwide, royalty-free licence to host, reproduce, adapt, display, and use that content only as needed to operate, promote, develop, and provide the relevant service or reward.
For example, if you submit a name for an in-game gravestone or a hidden in-game message, you allow us to use and edit that submission for technical or moderation purposes and include it in the game or related materials.
You confirm that you have the right to submit the content and that it does not violate law or the rights of another person.
We may reject, remove, edit, or refuse to implement submitted content that is unlawful, offensive, unsafe, technically unsuitable, infringing, or inconsistent with our community rules.
13. Intellectual Property
All rights in the website, Infinitum game, software, logos, artwork, music, video, text, designs, characters, screenshots, trademarks, and other content belong to Infinitum Games SRL or its licensors.
You receive a limited, personal, non-exclusive, non-transferable, revocable right to use purchased digital content solely for your own lawful, non-commercial use and in accordance with these Terms.
You may not copy, reproduce, modify, distribute, publicly display, reverse engineer, decompile, sell, license, or exploit our content without our prior written permission, except where applicable law expressly allows it.
14. Third-Party Services
Our website and services may integrate third-party services, including payment providers, Discord, Patreon, Ko-fi, YouTube, Instagram, TikTok, analytics providers, and social-media platforms.
Those services are governed by their own terms and privacy policies. We are not responsible for the availability, content, security, or practices of third-party services.
15. Privacy and Cookies
Our processing of personal data is explained in our Privacy Policy.
Our use of cookies and similar technologies is explained in our Cookie Policy.
You can manage non-essential cookie preferences through the cookie-consent settings available on the website.
16. Availability, Changes, and Maintenance
We aim to keep the website and services available, but we cannot guarantee uninterrupted or error-free operation.
We may update, maintain, modify, suspend, or discontinue parts of the website or services when reasonably necessary for security, technical, legal, operational, or development reasons.
Where a change materially affects a paid ongoing service, we will provide notice where required by applicable law.
17. Disclaimer and Limitation of Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, intentional misconduct, death or personal injury caused by negligence, or mandatory consumer rights.
To the extent permitted by law, Infinitum Games SRL is not liable for indirect or consequential losses, loss of profits, loss of data, loss of business opportunity, or losses arising from your misuse of the website or services.
Our total liability in connection with a paid purchase will not exceed the amount you paid to us for the relevant service during the 12 months before the event giving rise to the claim, except where applicable law requires otherwise.
18. Termination
You may stop using the website and close your account at any time.
We may suspend or terminate access to an account or service if you materially breach these Terms, commit fraud, abuse the service, violate applicable law, or create a security risk.
Termination does not remove obligations or rights that by their nature should continue after termination, including intellectual-property, payment, liability, and dispute-related provisions.
19. Changes to These Terms
We may update these Terms from time to time.
When we make material changes, we will update the “Last updated” date and may provide additional notice through the website, email, or your account where appropriate.
Continued use of the services after the updated Terms take effect means that you accept the updated Terms, unless applicable law requires a different process.
20. Governing Law and Disputes
These Terms are governed by the laws of Romania.
If you are a consumer, you also benefit from any mandatory protections available under the laws of your country of residence.
Any dispute should first be sent to us at support@infinitumbackrooms.com so we can try to resolve it fairly and promptly.
Nothing in these Terms limits your right to bring a complaint to a competent consumer-protection authority or court where applicable law gives you that right.
21. Contact
For questions about these Terms & Conditions, memberships, cancellations, or purchases, contact:
Infinitum Games SRL
Email: support@infinitumbackrooms.com
Address: Sat Șiria, Comuna Șiria, Strada Progresului, Nr. 59, Corp 1, Camera 1, Județ Arad, Romania


















